InfinityCTI, Inc.’s primary expertise is with the Avaya IVR (AEP) and Call Center Products. Our team has a very strong background with the Avaya CM, POM, Elite Multichannel Call Center (EMC), and custom CTI / IVR development. We have worked with multiple industries generating many vertical business solutions. Over the years, InfinityCTI has developed a wide range of IVR solutions for a diverse range of businesses and industries. A few examples of the IVR applications developed by InfinityCTI, Inc. include: HR Benefit Enrollment Systems, Employee Time Entry Systems, and Pay-Per-View Movie systems.