Welcome to the InfinityCTI Hosted Survey Page!
We here at InfinityCTI would like to welcome you to our site! If you have not done so already, please take the time to Demo our Hosted Post Call Surveys. We currently offer Post Call Surveys in both voice and SMS. The Demo number is below.
InfinityCTI Voice and SMS Demo Survey – 858-362-8976
If you would like to learn more about our Post-Call Hosted Survey offerings please fill out our contact form below and we will be in touch with additional information.
Benefits of a Post Call Hosted Survey
- Provides valuable customer feedback on your product or services
- Customer Centric – the customer gets to communicate their views to you.
- Higher response rate than web or email surveys.
- Provides an actionable feedback loop for agents. Sharing survey results with your agents will highlight both their strengths and weaknesses.
- Customer surveys have been shown to have a positive impact on customer retention.
For additional information and to be added to our mailing list of future product updates please fill out the form below: