Let’s meet and talk about your contact center.
We would love to meet with you and learn your business needs. Contact us to learn more about Contact Integrator and schedule a demo built around your channels, your agents and your existing technology.
A practical conversation, not a sales pitch.
We listen
Tell us about your channels, your Avaya or cloud environment, your CRM and the challenges your agents face today.
We show you
A walkthrough of the agent workspace, routing, dashboards and integrations most relevant to your operation.
We map the path
Together we outline a practical next step — on-premise, hybrid or cloud — that protects your existing investment.
See Contact Integrator in action.
Tell us about your channels, your Avaya environment and your goals. We’ll tailor the walkthrough to the way your team works.
San Diego, CA 92124
Before we meet.
Want to go deeper first? The white paper covers architecture, capabilities and business benefits.
Do we need to replace our Avaya system?
No. Contact Integrator is designed to leverage your existing Avaya infrastructure, so you can modernize the agent experience while protecting the investment you have already made.
Can it run in the cloud?
Yes. Contact Integrator can be installed on premises, in a hybrid model or in the cloud, and it is also available as CCaaS.
Which channels and CRMs are supported?
Web chat, email, SMS, social media and voice. Salesforce is supported today, with ServiceNow, Microsoft Dynamics and custom systems upcoming. Open APIs and custom channel connectors let you extend it further.
We use Contact Center Express or Elite Multichannel. Is this a fit?
Contact Integrator offers similar functionality to CCE and EMC, which makes it a natural option for teams whose current platform is reaching end of support.